Octagon Technology Staffing

  • Analysis & Implementation Consultant

    # of Openings
    1
    Category
    Implementation Consultant
  • Overview

    Octagon Talent Solutions is looking for an Analysis & Implementation Consultant for a fast growing Media and Broadcast Company in Fort Lauderdale, FL. to represent the customer, translate their specific needs and challenges to the software development team so that the customer can make optimum use of the broadcast management system in the specific business environment of broadcasters, telcos and content providers. Looking beyond the confines of analysis and implementation, you take ownership and achieve quality results in time.

    Responsibilities

    • You translate the customer’s workflow autonomously into the broadcast management system workflow, in order to get our customers operational as quickly as possible.

     

    • When the standard version of  the broadcast management system does not cover all requirements, you are responsible for the functional specifications of software adaptations and for the validation of the proposed solution and functionality, both for existing and new customers.

     

    • You will train our customers’ key users and sometimes end users. You will help configure and integrate our solution and deal with all questions about the use of our software and you guarantee internal first line support. You are the main contact for our customers during the implementation and you represent their interests internally. You provide on-site assistance during the go-live period.

     

    • You are supported by experienced colleagues in our Ft. Lauderdale office and you work closely with your colleagues in Belgium, Skopje and Bangkok as you will be part of a team delivering projects for customers in North and Latin America.

    Qualifications

    • 2 to 4 years’ relevant working experience, analysis, media and/or product software knowledge is your trump card.

     

    • You have the proven ability to quickly and continuously learn new software, having technical skills is a benefit.

     

    • You are proficient in English and Spanish, both spoken and written. Speaking Portuguese is a big asset!

     

    • You live in the South Florida area or you are willing to relocate. • You will travel extensively to visit customers, so flexibility is a prerequisite. As many of our customers are located all over the American continent, your work may take you abroad for days, weeks and exceptionally for months.

     

    • You are good at analyzing, documenting and solving problems and you have an eye for detail.

     

    • Being a true diplomat and a good listener, you have excellent interpersonal and communication skills.

     

    • You are a convincing conversation partner who thinks beyond his or her own responsibilities.

     

    • In addition to your creativity, adaptability, pragmatism and analytical reasoning power, you show initiative and coordinate efficiently.

     

    • You have a can-do attitude, you are result-oriented, resilient, thinking out of the box, aiming for the win-win and going the extra mile when needed.

     

    • Juggling multiple projects and customers at the same time comes natural to you.

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